FAQs

Why should we choose Love Letters for our event?

Since 2015 we illuminated over 100 special events across Adelaide. Our expert team is the original provider of light-up letters and has been featured at many high-profile events, in newspapers and magazines, and on TV across Australia.
We use high-quality props handcrafted in South Australia and welcome enquiries and visits if you’d like to see our props prior to booking.
All of our props are safely compliant to Australia’s strict electrical safety standards and accepted in all venues.

How much does your service cost?

On average, the cost to light up your event is $120 and $600 (for our standard products). Please see our full Price & Product List. We are also happy to give an obligation-free quote if there is something else you’d like to see in lights.
We ask for a 25% deposit to secure your date, and the remaining 75% one month prior to the event.

Does your pricing include the delivery and set-up?

Most certainly! All of our pricing is inclusive of delivery within 1 hour of Modbury for our word sets and ½ hour for our individual letters, symbols or numbers.
Collection time is within 12 hours from event finishing time.
We also install the props in your chosen position in a safe and timely manner and hire of all additional equipment (star pickets/additional extension cords etc.) is included as part of your booking cost.

Can they be used outside?

Absolutely! Our props can be used anywhere you like! However if we are facing heavy wind or rain, we may have to put them in a sheltered position to ensure the safety of yourself and your guests.

Can we decorate the letters?

Subject to approval – Sure thing! We totally encourage a little creativity and can put you in touch with some amazing florists/stylists to help you create a unique prop.

How far in advance should we book?

As early as possible! Our props do book out quite far in advance to we suggest locking in your date as soon as you have it – we are more than happy to assist with a payment plan.

Are you the original Love Letters Adelaide?

There are a number of companies that have imitated Love Letters across Australia. We are the original Love Letters Adelaide. We have strong ties with the original Love Letters Company based in Perth.
We are a registered and trademarked company and comply with all safety standards required by Australia law.

Can we use your images to promote our event?

All images are under copyright and need our permission to use. Please contact us to request permission.